Theme builder - Themes created via THem Builder does not show in the "Manage your themes" page,

Deonp88
Tera Contributor

Good day,

 

Please can you help to see where I am gong wrong. Running on a Xanadu build.

1. Installed Theme Builder

2. Create theme using the Theme Builder "Create Theme" button

3. Make my edits following the prompts.

4. When I get the the next stage of trying to publish the theme by navigating to the "Manager" Page there are no themes displayed under Published or Unpublished. 

And this is where I am stuck I cannot view the Theme I just created using the Theme Builder.

 

However I can back to the "Editor" and see my Theme I created, and make make changes to it.

I also confirmed that the themes are visible in the UX themes [ sys_ux_theme] table.

 

I then reproduced these steps on my PDI and it worked without any issue.

 

Please help

 

Deon

 

1 ACCEPTED SOLUTION

HI @Deonp88 

 

Log a Now Support case.

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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4 REPLIES 4

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @Deonp88 

 

Try cache.do or update / repair the Theme builder plugin once.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

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Hi Atul,

 

I have actually run cache.do and tried another browser still not visible.

Logged out and logged in as another admin user.

Repaired the Theme builder via the Applications page.

 

Still not working.

 

Any other suggestions?

 

Kind regards

Deon

Hi Atul

 

I did cache.do, triend another browser. Logged in as another Admin User.

Ran the repair on the Theme builder from the Application manager.

Still not working

HI @Deonp88 

 

Log a Now Support case.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************