UI Builder - Agent Workspace - Hide "New" Button in Record page in related lists tab

[Jonas VK]

Hi All,

I am trying to hide the new button in the related lists in the agent workspace, i tried by turining the Related list actions inactive and Omit New button but with no luck. does anybody know a solution? see pictures for refrence to where i want to hide it. 

Regards,

Jonas

 

[Community Alums · Accepted solution]

Hi @Jonas VK ,

To change this functionality for your table exclusion customizations, you can go to Declarative Action Assignments, identify the action and table affected, and confirm that the Enabled option is not selected. If you want to exclude additional tables, you can create a declarative action assignment. 

create Declarative Action Assignment with enabled false.

Learn more about Declarative action here :https://www.servicenow.com/community/next-experience-articles/introduction-to-declarative-actions/ta....