UI Interactions - Bugs discovered, modals not appearing, navigation redirects not working

VegardSando
Tera Contributor

3 weeks ago

I've spent some time exploring UI Interactions now, and while it's extremely promising to be able to build simple flows on here, there's some serious bugs. 

For example, I have a fairly straight forward approval modal where I want the the user to be able to click Approve or Reject. Then, based on whether or not a reject reason is required I want to pop up a user input modal to provide a reject reason. 

VegardSando_0-1791451647640.png
This does not pop up, but when clicking on it again it pops up at the top of the page:

VegardSando_1-1791451815154.png


Another thing I've noticed is that Navigation Redirection doesn't seem to work at all. 
Next EXP Developer Tools does show events being emitted, but nothing happens. 

 

0 Helpfuls
  • 331 Views
1 REPLY 1

Aylee Andersen
Kilo Sage

3 weeks ago

Hi @VegardSando,

 

Best practice in this scenario is to submit a case through the ServiceNow Support site. From there, ServiceNow can take a look at the issues and decide whether it's a configuration problem or if they need to open up a ticket on their end.

 

You can also use the Known Error Portal (https://support.servicenow.com/kb?id=known_error_portal) to see if this is an issue that has already been reported and if there's a documented work around for it. I would start here, personally!

 

Hope that helps,

Aylee

0 Helpfuls