unable to remove article templates for particular knowledge base
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3 weeks ago
Hi Team,
I want to remove knowledge base article template for few knowledge bases, I have tried but not working.
when I click on Customer Service knowledge base, I have standard and Known Error article Templates. I want to remove Known Error article template, So when I click on Customer Service knowledge base, It needs to show only Standard article template only.
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2 weeks ago
@Gopal14 ,
Have you tried this solution, if this helps can you please mark the solution as accepted and close the thread.
If this works, please mark it as helpful/accepted — it keeps me motivated and helps others find solutions.
Shashank Jain – Software Engineer | Turning issues into insights
Shashank Jain – Software Engineer | Turning issues into insights