Service Operation Workspace is not showing Record SNC in PDI

Manish Singh2
Tera Contributor

4 weeks ago

Hi Everyone,

I need to modify the record page in Service Operation Workspace but Record SNC is not showing in UI Builder under my PDI. Has anyone experienced this in Yokohama, I am on Patch 6 & all versions of workspace are up to date.

 

Can anyone help me on how to display Record SNC. Please refer the screenshot. 

 

Kind regards,

Manish

 

 

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14 REPLIES 14

Ankur Bawiskar
Tera Patron
Tera Patron

4 weeks ago

@Manish Singh2 

Try to repair the Plugin for SOW.

PDIs are not stable.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Manish Singh2
Tera Contributor
In response to Ankur Bawiskar

4 weeks ago

Thank you for your response, @Ankur Bawiskar!

 

I have repaired the Service Operations Workspace ITSM Application (App id: sn_sow_itsm_cont) but still there is no luck, hope this is the correct plugin.

 

Kind regards,

Manish

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Ankur Bawiskar
Tera Patron
Tera Patron
In response to Manish Singh2

4 weeks ago

@Manish Singh2 

the plugin is "Service Operations Workspace Core"

AnkurBawiskar_0-1755664163602.png

If repairing doesn't work then get a fresh PDI.

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
✨ Certified Technical Architect  ||  ✨ 9x ServiceNow MVP  ||  ✨ ServiceNow Community Leader
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Dr Atul G- LNG
Tera Patron
Tera Patron

4 weeks ago

Hi @Manish Singh2 

This is what i can see in my PDI:

DrAtulGLNG_0-1755667272278.png

 

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