URL Parameters changed after Vancouver upgrade
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09-05-2023 03:51 AM
Hello forum,
Since the upgrade to Vancouver (early release) we've been made aware by our end users of what we thought are just performance issues.
However after a brief troubleshooting session we've noticed that the URL parameters have changed/ServiceNow no longer can resolve them.
As you can see in the screenshot below :
The upper URL is one that we used to utilize before the upgrade and that ServiceNow Vancouver currently can't resolve.
The Below URL marked "Neu" is the one that ServiceNow can resolve.
Has anyone noticed something similar ? Why wouldn't ServiceNow after the upgrade be able to resolve the URLs.
We have cleared the cache of the instance just in case, still the issue persists.
Some people have bookmarks etc. that are currently not working.
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09-05-2023 04:33 AM
It is not only for SCTASKs, it is for Incidents and all other ticket types the same