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12-05-2022 04:51 PM
Hello,
Do any of you have any idea on what is the "plus" and "minus" sign at the top of every html type field. Based on my trial and error it seems that it is not dependent on TinyMCE or htmlArea since it is present even if I change the editor to either of the two.
It seems that it keeps appearing even if our field is read only but when I tried it in my PDI it is hidden. Is there other way to hide this plus and minus icon?
Thanks
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12-06-2022 08:10 PM
They were there when we had our instances first provisioned on Eureka. I think around Kingston or Madrid I did not need the client script any longer and I could just set the html field to read-only.

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12-05-2022 05:05 PM
To change the html box size. Minus to reduce the height and plus to increase the height of the html box.
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12-05-2022 05:46 PM
Yes I have also observed that, but do you have any idea on any documentations regarding this buttons? or any resource about this?

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12-05-2022 06:59 PM - edited 12-05-2022 07:14 PM
I tried it on my PDI and another sub-prod instance and setting the field to read-only with a UI Policy or setting the html field read-only at the field property level by clicking the check box hid the plus and minus.
On earlier versions (Eureka, Fuji) I had to create an onLoad client script to hide the frame and plus/minus buttons and this worked. I have had it disabled for a while now and I am currently on San Diego
function onLoad() {
g_form.setReadOnly('YOURFIELDNAME', true);
var sheet = window.document.styleSheets[0];
sheet.insertRule('.mce-toolbar-grp { display: none !important; }', sheet.cssRules.length);
sheet.addRule('.mce-toolbar-grp ', 'display: none !important;', -1); // IE likes to be different
}
Are you sure there are no other client scripts or UI policies doing anything to the field?
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12-06-2022 05:18 PM
Hello,
Thanks for the reply. Yes as I have checked it, there is no other scripts that manipulates the description field aside from the UI policy that set the field to read-only if the state of the incident is not new.
Do you have any idea when are this UI components added? or on what versions where they added?
Thanks,
Regards