Hi everyone,
I’m working with a pie chart on a Workspace landing page in ServiceNow.
I’m using a custom Client Script Include that defines a groupByField.
When I set groupByField to state or priority, the pie chart slices are clickable - clicking a slice opens the filtered list as expected.
However, when I change groupByField to category, urgency, or impact, the pie chart displays correctly, but the slices are not clickable - I can only see the data if I click View All.
How can I make the pie slices clickable when using fields like category?
Here is the configuration I’m using in the Client Script Include for the pie chart:
{ "id": "incident_open_cat",
"tableName": "incident",
"tableDisplayValue": "Incident",
"myWorkQuery": "u_support_system=crm^stateIN1,2,3",
"myTeamQuery": "active=true^assigned_toISNOTEMPTY^assignment_groupDYNAMICd6435e965f510100a9ad2572f2b47744",
"listView": { "mode": "your_work", "sow_landing_page_assigned": "sow_landing_page" },
"header": { "mode": "your_work", "await helpers.translate('All Active Incidents (Category)')": "await helpers.translate('Incidents assigned to your team')" },
"groupByField": "category",
"evamId": evamDef["incidentEvamDefinitionId"],
"updated_on": "^ORDERBYDESCsys_updated_on" }
thank you so much!
