At Knowledge, I lost count of how many times I heard about the Next Experience and how they had gone through every single aspect of the platform to tune it up to work great in the new look.
Now, I'm subscribed. Ignoring that it was more about the necessity of moving to a modern UI and supported framework, I'm supportive. I like it. It's a big improvement. And I say that as a user and to stop people saying that 'the ticketing tool you think is good for broad enterprise use' still looks terrible.
But...Why is CAB Workbench, something very visible to business users, NOT updated? Did they forget or do I need to set a parameter somewhere? It's always been ugly as it doesn't follow branding so I'm hoping this is my mistake and someone will tell me how to make it look "Next"!
