Workspace is not displayed

Saeka
Kilo Sage

Hello,

 

The workspace was created using UI Builder.
When I logged in as a different user and checked the workspace, the page was not displayed.


Is this due to a lack of Role? If so, where can I find the required Role?

7 REPLIES 7

@Brad Tilton 

Thank you for your reply.

I checked the ACL and found ux_route.
Requires snc_internal was specified as the role, but I could not view the workspace after logging in as a user with that role.


Are there any other possible factors?

IzakiSaeka_1-1685580428491.png

 

Brad Tilton
ServiceNow Employee
ServiceNow Employee

So to be clear the admin user can see the workspace, but no others users can? Did you create the workspace from scratch or using app engine studio? If created from scratch there may be some ux page properties and other things to setup to make the workspace function correctly.

@Brad Tilton 

Yes, admin user can see the workspace but no others users can.

Workspace was created using UI builder.