Change the approval message for Generic Request

dennisandrison
Kilo Expert

Does anyone know how to change the generic request approval message?   We are using the generic request and all requests are automatically approved; however the users would like the message change from "Request automatically approved for total price <= $1000" to something different.   WIll there be any negative impacts in change the verbiage? We are on Istanbul    

6 REPLIES 6

kristian dimitr
Tera Guru

Hello Dennis,



You can easily do that: Go to Workflow Editor, check out Service Catalog Request workflow and on Automatic approval activity type what you want:


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Then do not forget to publish again.



Kristian!


HI Kristian




I tried that but I have no where to type any message in the workflow.


You have to open the above activity (block) and for Additional comments to type what you want, but the workflow should be checked out by you in order to be editable.



Kristian!


Hi Kristian



This is all I see