Problem: update set deployments are manual and time consuming. The processing of all the update sets in a release, multiple times a week, is a resource intensive operation. Proposal:automated update set deployment Design overview:Using service now ...
Hoping that someone can host an event soon in Raleigh!
Due to the Monday holiday and Metlife's strict security requirements the registration for the NC SNUG will close this Friday Oct 10th as we have to provide names to security by EOD Friday. If you haven't yet registered and are hoping to come to the S...
NC SNUG is just over two weeks away — Final Call for Customer Presenters! We’re gearing up for the 2025 North Carolina SNUG on Wednesday, October 15th at MetLife in Cary, NC, and we’re looking for one more customer presentation to complete the agend...
Hello! I'm new to the community and looking to see if anyone in the area has experience with global knowledge base creation and deployment. I am the SN knowledge base manager, so managing, maintaining, creating articles, processes, etc. looking for i...
The next IN-PERSON North Carolina ServiceNow User Group (SNUG) meeting is coming soon — October 15!We’re actively finalizing the agenda and still have a few open speaker slots available for 30–45 minute presentations. If you have a story to share, a...
Hello - has the next SNUG been scheduled in NC?
Are there any plans for a Raleigh or Charlotte SNUG? Would love to see ya'll there!
Does anyone know how to modify the CAB workbench to show additional fields? We added a new field to the Planning tab in a change record and I want to see this new field show up along with the current OOB fields: Justification, Implementation, Risk, B...
Hi all, I am new to using SNOW coaching and have a question. I set up a coaching opportunity with a virtual coach that creates an assessment when a user puts certain things into a field on a change form. We are trying to encourage best practice wit...
Hi! I have participated in a few SNUG events in Charlotte, NC. But I am not a member in the community site. how do I become a member?thanks!
Hey folks! I am (finally) trying to organize the first Triangle SNUG Meetup meeting! If you're interested in meeting up with some ServiceNow folks in the Triangle area then please sign up to https://www.meetup.com/north-carolina-triangle-snug-meetup ...
Good Morning NC SNUG Family! Looking for advice, tips, and tricks for jumping into Problem Management!?! I am 100% remote in NC and wondering what this community can offer. Thanks in Advance!~Megan
Any ideas what all is impacted by this? I've heard that @mentions use Live Feed, but does that mean that @mentions won't work? We don't use Live Feed from the left Nav and technically don't use "Live Feed", but not sure what all it does behind the sc...
Hi All, I am curious if anyone out there is using the request module, REQ, RITM, SCTASK for end users or fulfillers to submit tickets. ie anything that is not broken or a HOW TO question? Or do you have all tickets from end user and fulfiller...
