Knowledge14 - Session Achieving SOX Compliance with the CMDB - John Eddy

[erabuse]

Hello All,

I'm a new user on the platform,and watched Knowledge14 last week. There was one session that was not broadcasted, but I would love to have someones notes that might have attended John's session on "Achieving SOX Compliance with the CMDB"

Can anyone help me out as I have to build in the exact feature into our instance for employe terminations

Regards,

Eric Rabuse

(919) 957-6115 or erabuse@vocusinc.com      

BTW

The session info was:

Achieving SOX Compliance with the CMDB

April 30, 1:40-2:30 in Moscone West 3016

Speaker: John Eddy, IT Client Service Manager, Spansion Inc.

Summary: Spansion is a leading provider of flash memory solutions. To help ensure compliance with Sarbanes-Oxley (SOX) regulations, the company manages its termination process globally with ServiceNow, creating 30 tasks for each termination processed. The Spansion team added User Account information to the ServiceNow CMDB, then modified then instructed ServiceNow to invoke a task only if the person being terminated was assigned an account. With these steps, the team reduced the creation of unnecessary tasks by more than 50 percent.

[jmarkham]

Eric,

Were you ever able to lay hands on this presentation? I am interested in looking through the slide deck.

Thanks,

John Markham