Have you ever been burned by the fact that GlideRecord's addQuery function silently tolerates bad column names? I have. This query was nearly "career-altering" for me, when, in a sprint review meeting with senior leadership after 8 months of develo...
Hi Pre-Covid there was an amazing Innovation Day held in Coppell that multiple customers joined to learn more about the platform, latest capabilities and code a solution. Is there anyone in this group planning another similar event? Thanks
I am looking for information on the methodology that orgs are using in your priority classification for incidents? Are most using the out of the box method for priority or a custom method? How can ServiceNow use other attributes of an incident to dri...
Hi All, I'm trying to refine a purchase order process and the biggest hang up is ordering items that need to be built. ie. You want to build X-Server so you purchase ram, chassis, etc however you only want one asset out of that group of items and not...
Hi All, While working on Data Schema Overview Activity in Additional ServiceNow Fundamentals Content for System Administrators and Developers. I ran into this issue below. How can l resolve this?
I created some visio shapes to help create a mockup of what the form will look like (not the ESS view) so we can provide a visual and get signoff from the service owner prior to development. We found that this helps to nail down the exact requireme...
We have a requirement to create a many to many related list in the problem record . For example if you add a problem record in the related list of current form then the current problem record should be shown in the related list of the problem record ...
In Jakarta, under Reports. How can I remove the option to "Switch to Classic UI" ?I want to make the new UI my default in the Reports, and I DO NOT want users to see the option to "Switch to Classic UI".See attached.
In the Jakarta release, how can I keep the Global search button open at all times?See attached.
Is there a way to tie an LDAP server to a MID server cluster name when configuring the settings? The LDAP configuration is for LDAP imports. We have created a MID server cluster, with two MID servers in the Fail-over configuration. However, when conf...
We have a question about the proper definition of relationships / relationship descriptors in the CI Relationship table (cmdb_rel_ci) table.Briefly:The Out of the Box relationship descriptor "directions" from parent to child (and vice versa) seem to ...
Hello Everyone, I am looking to integrate google calendar with Servicenow. Use Case Scenario : When the user puts in the request of Leave from Service Catalog Item I wanted to track that in a Google Calendar.I am very new to Servicenow Integration lo...
Hello Everyone,My name is Katie Long. I'm an IT recruiter at TEKsystems in the DFW area. I am currently looking for a ServiceNow Admin for a role I have in the DFW area. This position is looking for someone with 1-2 years of hands on experience with ...
Hello, all. Newbie here. Just went live with ServiceNow over here at Arlington ISD. We're trying to figure out the best way to deal with users that change last name and thus change their user ID. We synch with Active Directory managed by another de...
Hello,Citibank in Irving, TX has 3 ServiceNow Business Analyst fulltime roles directly with the bank. Please find the link below and if you are interested please apply directly.https://citi.taleo.net/careersection/2/jobdetail.ftl?lang=en&job=160716...
