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Roll Back Activity is Not working in workflow

Hi all,We have a workflow in that requester approval has to go through 4 levels of approval in last approval if manger rejects it has to roll back to user ,i have used rollback activity in the workflow ,it is not working ..is there any thing else we ...

govardhantv by Kilo Contributor
  • 1031 Views
  • 3 replies
  • 1 helpfuls

ServiceNow HI Known Error Portal

New! An official Known Error Portal is now available on HI, separated out by Release/Patch/Hotfix. Check it out at the link below, and consider following @NOWsupport on Twitter for more updates like this!ServiceNow KB: Known Error Portal (KB0597477)

window.open() not working

Hello,I am trying to open a newly created knowledge article in a new window. I am using a UI Action. The following code does not work: var sysid = kbArticle.sys_id; var url = 'kb_knowledge.do?sys_id=' + encodeURIComponent(sysid);     url += '&sysparm...

shalini44 by Tera Expert
  • 6607 Views
  • 3 replies
  • 2 helpfuls

Managing Service Design Packages in ServiceNow

How are you managing Service Design Packages?   We're rolling out SDP and there is a lot of grumbling about using Microsoft Word to capture all the aspects of the design for each of our services.   There must be a better way (hopefully using ServiceN...

OLD POST - DISREGARD

Hey all!One of my contacts gave me info on a few job openings if anyone is looking:ServiceNow Sr Application Architect - Dallas, TXServiceNow & BMC Control-M Developer - San Antonio, TXServicenow Developers, Consultants, Team Leads, Managers w/ Accen...

chaslage by Kilo Guru
  • 739 Views
  • 4 replies
  • 0 helpfuls

scheduling jobs for weekly/bi-weekly/monthly

hi Hi Alan lowranceThis is Gopi ,Alan lowrance   i have a requirement , i have a project table and in that i have a "project reminder" section where inUsers can subscribe for Weekly/Bi-Weekly/Monthly reminders using the "Project Reminder" Section.Use...

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Likithsai by Tera Contributor
  • 1921 Views
  • 8 replies
  • 3 helpfuls

Senior ServiceNow Business Analyst Position - Austin

Join the University of Texas ServiceNow team!!We are currently looking for a Senior ServiceNow Business Analyst.UT Austin Job Posting - Senior Business Analyst | The University of Texas at AustinPurposeThe Senior ServiceNow Business Analyst leads eff...

Job Opening - ServiceNow Manager/Developer in Dallas

I have a newly created ServiceNow Manager/Developer position on my team here in Dallas (No Travel).   If you are a sharp admin/developer waiting for an opportunity to move up to the next level I would love to talk to you.   We're in serious need of h...

jroe by Kilo Contributor
  • 888 Views
  • 2 replies
  • 0 helpfuls

Looking for users of the Procurement/Purchasing module

We currently don't use the purchasing module, but I am slowly getting my IT purchasing folks moving in this direction.   They would like to talk to some users who are currently using ServiceNow to manage purchasing workflows, approvals, etc.   Anyone...

Gonzo1 by Kilo Explorer
  • 946 Views
  • 2 replies
  • 0 helpfuls

Resolved! Discovery Best Practices

When our Discovery was first set up, it was changing the asset and ci status to "Installed", but now I have noticed a lot of things still "In Stock" when they are being discovered... so trying to find where that code/setting would be running from.   ...

Resolved! Change Name in Field Properties

Can i change the 'Name' field after i saved the form.   For example i didnt realize it was saving as a generic u_choice_3 field i presumed that it would be u_action.

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sbolton by Mega Expert
  • 1818 Views
  • 1 replies
  • 0 helpfuls