Hi everyone,
I’m looking for some guidance and best practices around using Scrum / Agile in ServiceNow.
Our team is trying to better understand how others are managing things like:
- Stories, Defects, and Enhancements
- Sprint planning and backlog grooming
- Tracking work by assignment group / agile team
- Dashboards and reporting for sprint progress
- Using Scrum boards effectively
- Best way to handle operational/support work alongside sprint work
Would love to hear how others are using it in real-world environments and any lessons learned or recommendations you’d be willing to share.
Thanks in advance!
— Ali
