Job Opening - ServiceNow Manager/Developer in Dallas

jroe · ‎08-28-2015

I have a newly created ServiceNow Manager/Developer position on my team here in Dallas (No Travel). If you are a sharp admin/developer waiting for an opportunity to move up to the next level I would love to talk to you. We're in serious need of hiring someone that can wrestle SN into submission and get projects done and features enabled. We will be working with SN in the coming months to build out the HR application as well as Custom Development apps for another two teams.

If you have any questions feel free to reach out to me directly at john.roe@utsouthwestern.edu.

If you're ready to apply, follow the link below.

To Apply:

- http://utsouthwestern.edu/careers

- Select: Information Technology

- Select: Manager, Information Resources Client Services Administration

I've copied the posting below for the lazy...

ServiceNow Manager
The ServiceNow Manager is responsible for developing the ServiceNow platform to assist in the efficient management of issues & requests and to provide leadership the ability to quickly measure performance across the enterprise.

About ServiceNow at UT Southwestern
Current modules in use are Incident, Change, Problem, Knowledge, ESS, CMDB, and will soon be implementing HR and Custom Development modules. Many opportunities exist to implement and enhance additional functionality such as SLA's, surveys, dashboards, metrics, visual task boards, etc.

Duties include

Hands on development of ServiceNow applications
Manage two junior level ServiceNow administrators
Meet with process owners & translate their processes into ServiceNow workflows
Development of reports and dash-boards
Automate data imports/exports to other systems
ServiceNow scripting as needed
Maintain/develop Integrations with 3rd Party software (we currently integrate with LDAP and ServiceGrid)
Facilitating roll out of new applications and modules
Implement software development life cycle for ServiceNow changes at UTSW

Prefered experience/skills:

ServiceNow System Admin certification preferred
ServiceNow development and configuration experience
Strong working knowledge of the ServiceNow platform.
Experience with java script in ServiceNow as well as XML & HTML
Experience with standard web services such as SOAP & REST
ITIL v3 Foundations certified preferred
3 plus years hands-on experience managing ServiceNow & Service Management processes
Project management & development lifecycle skills
Excellent oral and written communication skills
Good analytical and problem solving skills
Business requirements analysis skills

alan_lowrance · ‎09-01-2015

That's a sweet gig!

jroe · ‎09-01-2015

Thanks Alan! I'm excited to get someone in here that can lead the development efforts as we grow our SN instance. If you or anyone you know is interested, please shoot me a resume.

John