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ryanyong
ServiceNow Employee

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Hey everyone,

 

We're ServiceNow's Forward Deployed Engineering (FDE) team. We're a team of builders who've gained deep AI deployment expertise at tier 1 technology companies and research labs. We're certified experts on the ServiceNow AI Platform, with direct access to Product and the ServiceNow C-suite.

 

What We Do

We partner directly with customers facing the most complex challenges to co-innovate agentic AI use cases and ship them to production on the ServiceNow AI Platform.

 

Why This Thread

If you're a ServiceNow customer sitting on AI entitlement you haven't fully put to work, this is your chance to ask the Forward Deployed Engineers building these solutions in the field anything. Whether you're evaluating a new use case, navigating implementation challenges, scaling adoption, or looking for practical guidance on putting AI into production, we want to hear from you. 

 

Post Your Questions

Questions can be posted anytime between now and August 7. Browse what's already been asked, upvote the questions you want answered first, and add your own questions to the discussion.

👉 Post your question in the AMA thread: [HERE]

Ask us your toughest questions. We're the subject matter experts, and we'll get you an answer.

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