If you're relatively new to understanding the capabilities of Now Assist, or you just haven't had an opportunity to see it in action, check out this video.
I recorded it with my friends at ServiceNow partner N2 Help & Solutions and during the webinar we dive into the platform to demonstrate some key Now Assist capabilities:
- Incident summerization (a new feature within SecOps in the Xanadu release)
- Automated chat reply generation, resolution note creation and case closure note generation (seen through the lens of a customer support agent working in the CSM module)
- Text-to-code script generation
- Application creation using natural language prompting
