Victor Chen
ServiceNow Employee
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09-21-2024 12:13 PM - edited 10-29-2025 09:10 AM
Visit the Virtual Agent Community forum for more information on Now Assist in Virtual Agent
- Get started configuring Now Assist in Virtual Agent with: Now Assist for Core Platform - Implementation Workshop Presentation
- Now Assist in Virtual Agent - what's new in Xanadu
- How to request catalog items conversationally in Now Assist in Virtual Agent
- Enhanced chat experiences for Virtual Agent available in Yokohama Patch 3/Xanadu Patch 9
- Microsoft Copilot integration with Now Assist + FAQ
- Fully agentic Virtual Agent in the October release, and what it means for you
AI Academies on Now Assist in Virtual Agent
- What's new in Now Assist in Virtual Agent - Washington DC release (covers setup, VA Designer and topic migration)
- What's new in Now Assist in Virtual Agent - Xanadu release (covers setup, VA Designer and conversational flows)
- Now Assist in Virtual Agent conversational catalog ordering (covers setup, conversational catalog dashboard and ordering).
- Now Assist in Virtual Agent enhanced chat (covers setup and enhanced chat experiences)
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