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ServiceNow Exchange: Go Live with Agentic AI - Activate Workflows for Your Organization (APAC)

Published on by Abigail Lavadia | Updated on

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Session 2: Go Live with Agentic AI: Activate Workflows for Your Organization

This is where AI stops assisting and starts acting. We'll guide you through activating IT and platform agentic workflows, configuring roles and security settings, and running live agentic workflows in the Now Assist Panel firsthand. Then, connect with ServiceNow experts and peers in an interactive roundtable to tackle real activation challenges and share what's worked across different environments. Leave ready to go live with confidence.

This is a sequential three-part series that walks you through every stage of your agentic AI deployment journey. Each session is structured with expert presentations, hands-on configuration guidance, open discussion, and Q&A. These are live, interactive sessions that will not be recorded. Register here!

Session 1: Get AI-Ready: Activate Now Assist for Agentic AI

Session 3: Measure, Evaluate, and Troubleshoot Your Agentic AI

Recommended Prerequisites:
Verify your Now Assist entitlement, upgrade to Zurich Patch 5 or Yokohama Patch 11 (minimum), install and update Now Assist store apps for agentic AI (Version 11.3.2 of Now Assist for IT Service Management if you’re on Yokohama Patch 11 and Version 12.1.1 of Now Assist for IT Service Management if you’re on Zurich Patch 5) and enable AI Search.

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About ServiceNow® Exchange:

ServiceNow Exchange is your gateway to faster, smarter business outcomes. Connect with peers and industry experts as we simplify complexity through actionable insights, proven shortcuts, and insider tips. Explore curated sessions led by top ServiceNow innovators—designed to give you exclusive knowledge and practical tools to accelerate success and deliver real results. Click here to see the full catalog of ServiceNow Exchange events

Will you be attending?

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