The wait is over! Find links to recordings from our first-ever AI Learning Days event below!    Thank you to everyone who attended AI Learning Days 2025! To view the session recordings, simply find your preferred region below and click the region name to expand the section and view the recordings. Please note that while some sessions may feature the same content across regions, the hosts and panelists may vary.     AI Learning Days Videos by Region (Click on the region name to expand or collapse the video list)   AMS Region AI Learning Days Keynote with Valerie Capers Workman Architect Panel- Stories of those who worked to become an Architect Build a team of ServiceNow experts for your organization Explaining the ServiceNow Applications From App Engine to Agentic Future- Crafting Smarter Autonomous Workflows Mastering the Now - The Role of Experienced Talent in ServiceNow’s Future Navigating ServiceNow University - Predictive, Personalized, Pertinent Learning Overview of Architect Journey Partnering with Higher Education for the Workforce of the Future Platform Owner - A Career Journey RiseUp with ServiceNow Alumni Panel ServiceNow AI Vision & Capabilities - Our AI Journey from 2017 to Date ServiceNow Developer - a Career Journey Servicenow Future Skills Report - The Impact of Agentic AI on Talent and Skills to 2030 ServiceNow's AI Vision & Capabilities our AI journey from 2017 to date Sociohive- AI and CRM Open Discussion with Community MVPs and Subject Matter Experts System Administrator - A Career Journey Technical ProjectManager Career Journey Unlocking Now Assist Skill Kit - Build a Custom GenAI Skill Unveiling the Latest Innovations at ServiceNow University Value of Certification What to Expect when Expecting (an implementation) ServiceNow APAC Region AI Learning Days Keynote with Valerie Capers Workman Architect Panel - Stories of those who worked to become an Architect Build a team of ServiceNow experts for your organization Explaining the ServiceNow Applications From App Engine to Agentic Future: crafting smarter, autonomous workflows Mastering the Now - The Role of Experienced Talent in ServiceNow’s Future Navigating ServiceNow University - Predictive, Personalized, Pertinent Learning Overview of Architect Journey Partnering with Higher Education for the Workforce of the Future Partnering with Higher Education for the Workforce of the Future - India Platform Owner - A Career Journey ServiceNow Developer - a Career Journey Servicenow Future Skills Report - The Impact of Agentic AI on Talent and Skills to 2030 ServiceNow's AI Vision & Capabilities: our AI journey from 2017 to date Sociohive- AI and CRM Open Discussion with Community MVPs and Subject Matter Experts System Administrator - A Career Journey Technical Project Manager Career Journey Unlocking Now Assist Skill Kit - Build a Custom GenAI Skill Unveiling the Latest Innovations at ServiceNow University Value of Certification What to Expect when Expecting (an implementation) ServiceNow EMEA Region AI Learning Days Keynote with Valerie Capers Workman Architect Panel - Stories of those who worked to become an Architect Build a team of ServiceNow experts for your organization Explaining the ServiceNow Applications From App Engine to Agentic Future: crafting smarter, autonomous workflows Mastering the Now - The Role of Experienced Talent in ServiceNow’s Future Navigating ServiceNow University - Predictive, Personalized, Pertinent Learning Overview of Architect Journey Partnering with Higher Education for the Workforce of the Future Platform Owner - A Career Journey RiseUp with ServiceNow Alumni Panel ServiceNow Developer - a Career Journey Servicenow Future Skills Report - The Impact of Agentic AI on Talent and Skills to 2030 ServiceNow's AI Vision & Capabilities: our AI journey from 2017 to date Sociohive- AI and CRM Open Discussion with Community MVPs and Subject Matter Experts System Administrator: A Career Journey Technical Project Manager Career Journey Unlocking Now Assist Skill Kit - Build a Custom GenAI Skill Unveiling the Latest Innovations at ServiceNow University Value of Certification What to Expect when Expecting (an implementation) ServiceNow JAPAN Region AI Learning Days Keynote with Valerie Capers Workman 60分でServiceNow AI Platformの「役割」と「価値」を学ぶ - What is ServiceNow AI Platform 60分でServiceNow AIの「基本」と「可能性」を学ぶ - What is Now Assist AI Agents Architect Panel - Stories of those who worked to become an Architect Build a team of ServiceNow experts for your organization Customer Story - Mercari が進める内製化、人材育成とその効果 Explaining the ServiceNow Applications From App Engine to Agentic Future- Crafting Smarter Autonomous Workflows How to maximize the learning experience with ServiceNow University - 効率的な育成（組織編 Mastering the Now - The Role of Experienced Talent in ServiceNow’s Future Navigating ServiceNow University - Predictive, Personalized, Pertinent Learning Overview of Architect Journey Partnering with Higher Education for the Workforce of the Future Platform Owner - A Career Journey RiseUp with ServiceNow - How we changed our life with ServiceNow - ServiceNowで私たちの人生がどう変わったのか RiseUp with ServiceNow Alumni Panel ServiceNow AI Vision & Capabilities - Our AI Journey from 2017 to Date ServiceNow Developer - a Career Journey Servicenow Future Skills Report - The Impact of Agentic AI on Talent and Skills to 2030 Sociohive- AI and CRM Open Discussion with Community MVPs and Subject Matter Experts System Administrator - A Career Journey Technical Project Manager Career Journey Unlocking Now Assist Skill Kit - Build a Custom GenAI Skill Unveiling the Latest Innovations at ServiceNow University Value of Certification What to Expect when Expecting (an implementation) ServiceNow Where to start ServiceNow Learning Journey - 効率的な育成（個人学習編)   ServiceNow thanks you for your interest and engagement! Comment below to let us know what you loved, what you learned, and what you'd like to see more of!    ... View more

We are pumped to present to you the first episode of our new podcast, The Honor Roll!    On the 15th of each month, we will bring you bite-sized, 20-minute inspiring stories from our Community members who have worked their way to achieving their career goals within the ServiceNow Ecosystem. You'll receive advice, hear interesting anecdotes, and (we hope) gain inspiration to launch and progress your own ServiceNow journey!    On our inaugural episode, we speak with the amazing @Jerry kk Wong !   There are several ways to listen to the Honor Roll Podcast:   Spotify: https://open.spotify.com/show/6UmmqU5g3GUQi13l7LT07Q Amazon: https://music.amazon.com/podcasts/cc7e4731-0126-4160-89a7-9faefaecdc62 Apple: https://podcasts.apple.com/podcast/the-honor-roll/id1826834008 Pocketcasts: https://music.amazon.com/podcasts/cc7e4731-0126-4160-89a7-9faefaecdc62 Podcast Addict: https://podcastaddict.com/podcast/the-honor-roll/6003900   We can't wait to bring you more stories from learners just like you! Let us know your thoughts below. ... View more

I am taking a new career in servicenow as a developer. Id love some tips on how to begin ... View more

Create connections through monthly speed networking sessions!   Get ready to make connections within our ServiceNow University community! We invite you to interact and network with other ServiceNow University users in this monthly series, typically on the first Tuesday of each month.   Who? Everyone, from brand-new to advanced-in-career learners can join these sessions. You'll meet a global audience of ServiceNow enthusiasts! Where? This event will utilize Zoom breakout rooms to facilitate the networking rounds What? Each user will have the opportunity to virtually network with other ServiceNow University users. Every 7 minutes, the breakout rooms will rotate, giving you the opportunity to meet and network with different Community members   We hope you'll join us for 1.5 hours of casual conversation, learning, and building connections.   Register here: https://servicenow.swoogo.com/SNUCNetworking Upon registering, you will receive an email with a Zoom link for this session. If you do not receive this email, please get in touch with us at snucommunity@servicenow.com.   Unable to make this month's sessions? Don't worry, we'll catch you next month!   Please be advised that ServiceNow University Community Events do not offer free courses or vouchers ... View more

Create connections through monthly speed networking sessions!   Get ready to make connections within our ServiceNow University community! We invite you to interact and network with other ServiceNow University users in this monthly series, typically on the first Tuesday of each month.   Who? Everyone, from brand-new to advanced-in-career learners can join these sessions. You'll meet a global audience of ServiceNow enthusiasts! Where? This event will utilize Zoom breakout rooms to facilitate the networking rounds What? Each user will have the opportunity to virtually network with other ServiceNow University users. Every 7 minutes, the breakout rooms will rotate, giving you the opportunity to meet and network with different Community members   We hope you'll join us for 1.5 hours of casual conversation, learning, and building connections.   Register here: https://servicenow.swoogo.com/SNUCNetworking Upon registering, you will receive an email with a Zoom link for this session. If you do not receive this email, please get in touch with us at snucommunity@servicenow.com.   Unable to make this month's sessions? Don't worry, we'll catch you next month!   Please be advised that ServiceNow University Community Events do not offer free courses or vouchers ... View more