How do you add a Map Icon in CI Class Manager?

Chris286
Tera Contributor

I'm trying to add a custom Icon to be used in the CI Class Manager but cannot seem to do it. According to the documentation found here, I need to add an image via System UI which I've done. However, I cannot make sense of the URL field I need to use to add a new image. 

1 ACCEPTED SOLUTION

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Hey Chris, good question. You will need to upload your custom icon to images table "db_image", just type in images in nav and under system UI you can add new image here. 

Just using OOTB image

find_real_file.png

 

Then you need to nav to "ngbsm_ci_icon" table. url will just be the name of file with .svg. 

find_real_file.png

Once this record is created, nav to "ngbsm_ci_type_icon" table, create the new record and pick the icon you just created above. 

find_real_file.png

Once this is done, you should be able to see the new custom icon under ci class manager. 

find_real_file.png

View solution in original post

2 REPLIES 2

Patrick DeCarl1
ServiceNow Employee
ServiceNow Employee

Hey Chris, good question. You will need to upload your custom icon to images table "db_image", just type in images in nav and under system UI you can add new image here. 

Just using OOTB image

find_real_file.png

 

Then you need to nav to "ngbsm_ci_icon" table. url will just be the name of file with .svg. 

find_real_file.png

Once this record is created, nav to "ngbsm_ci_type_icon" table, create the new record and pick the icon you just created above. 

find_real_file.png

Once this is done, you should be able to see the new custom icon under ci class manager. 

find_real_file.png

There's a typo, the table name is ngbsm_ci_icons.