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Flexera Integration - Import process time. Need advice.

catherine_sulli
Kilo Explorer

We've had Flexera for some time now, and are trying to integrate with ServiceNow (yes, we realize we should've done this from the beginning...it's a little late for that now).

In our test imports the full process is taking days to complete. We ended up having to kill the process with our last attempt in a dev environment.

Even though the first full feed is the only one that will take a long time we can't have that process run for days regardless.    

Has anyone faced this same issue before?   Were you able to overcome it?   How?

3 REPLIES 3

lileem09
Kilo Expert

Hi Catherine,


Are you still having trouble with this? If so, I can get the recommended solution for you.



Thank you,


Mel


@lileem09 @catherine_sulli , we are having the same issue. Do you have a solution for this, if you don't mind, please?

Thanks,

Samuel

catherine_sulli
Kilo Explorer

Melinda,



We've since put this project on hold for a time when we have more dedicated resources available.



Before that, we managed to get the import to run in a much shorter period of time, but were experiencing other issues that I'm not entirely certain were tied directly to the import as much as to our instance.