Hello community, I was asked if I can create a report for active incidents where the child ci does not have support group. We have a process where we receive some automated incidents; the service desk will open the ci record in cmdb, scroll down to the "Relationship" section to see that application uses that CI. Then they would open that child CI records in the CMDB to see the Supporting Group. The ask is give us the records for that automated process where the child ci does not have Supporting Group. So they are not looking for the main Ci Support Group ( I can get that from the incident table). Any help or suggestions are most welcome.
