How do you remove person from Partner Portal access?

[TiffJ]

How do you remove person from Partner Portal access?  I have global admin access and almost all other access, the KB article says I have correct access and should see the options of inactive or delete individual when I open their profile on our company partner portal.  I cannot see or find either of these options by following the instructions from google search or from digging around.  Says to go to partner portal user management, actions > manage users, search for user, open user profile.  But all that can be done here, is removing or adding some roles.  There is no make inactive or delete user.  Where do I go to do this?  Or what roll should I be verifying specifically to make these options appear?

[Community Alums]

Hi @TiffJ ,

That's correct, what you can do is removing or adding roles. You will need to look for the user and Deselect all the roles.

This would make the user removed from accessing.

[TiffJ]

@Community Alums This is not helpful at all.  half the rolls are grey'd out so they are not removable.

[Community Alums]

can you share a screenshot please what you see @TiffJ 

[TiffJ]

Here is the screen shot of the 4 roles we cannot remove.  One is white/not grey'd out but it is still saying we cannot remove that one either.