Platform Owner Resource Center forum

Platform owner roundtable schedule?

Is there an updated platform owner roundtable schedule of events? I'm subscribed to the events sent by Britta Koch earlier this year but the Zoom link did not work for the last event in June. I have an event for 7/16 in my calendar but nothing is men...

How do you remove person from Partner Portal access?

How do you remove person from Partner Portal access? I have global admin access and almost all other access, the KB article says I have correct access and should see the options of inactive or delete individual when I open their profile on our compa...

School District Looking to Implement SN Asset Management

Chicago Public Schools is going through a business systems transformation. We are looking to replace our asset management system with the Service Now Asset Management. We are wondering if any other school districts or universities are utilizing Servi...

Resolved! How to enable the script tracker?

Our instance of ServiceNow does not seem to have the Script Tracker.Or I might be missing required role.What role is needed to be able to access the script tracker feature?

Is there any similar table as dashboard_stats and report_stats for Platform analytics ?

Is there any similar table as dashboard_stats and report_stats for Platform analytics ?We need to monitor the PAR dashboard and data visualization usage after the PA mirgration.

How Are You Structuring Your ServiceNow Teams? Insights Wanted!

Good morning, ServiceNow Community! I’m conducting research on how organizations are actually staffing and managing their ServiceNow platforms, and I’d love to hear your insights. I’ve managed ServiceNow implementations at five companies since 2012. ...

We want to hear from you! Help build the next Platform Owner exam.

Help Shape the New Platform Owner Certification Exam!ServiceNow is developing a new Platform Owner Professional Certification Exam, and we need insights from experts like you. What’s involved? Complete a 20–30-minute survey by May 23, 2025, rating ke...

Resolved! Is the PDI down today?

Resolved! GDPR: data retention after Contract termination

Hello everybody,I'm looking for an official Servicenow document that explains what is the data retention policy after contract termination. Any suggestions? Thanks

Attending K25? Take our NEW Platform Owner Exam

Attention all Platform Owners! We are launching a NEW Certified Platform Owner Associate Exam. If interested in sitting for the Beta exam, please complete the interest form.

Platform Owner Career Journey is now live!

Exciting News for ServiceNow Platform Owners! We’re thrilled to announce the launch of the ServiceNow Platform Owner Career Journey! https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=3f92eb6b9333da94d28b7e6...

Platform Owner Wishlist

Good afternoon, fellow Platform Owners!I've been asked the classic question: "If you could have anything to ensure your success, what would it be?" I know this is an "it depends" scenario, but surely many of you have encountered this question or give...

Measuring Response Template Usage and Effectiveness

We are starting to use Response Templates for our cases and would like to measure the effectiveness and have some sort of feedback mechanism for RT users to provide recommendations or measure whether they are being used. Any recommendations on how t...

Centralized Control of Personal Developer Instances

Wondering if there are any organizations out there that have centralized the creation/management of PDIs and/or know if it can be done? We're considering controlling or at least monitoring who can set one up if it's for company business. There does...

Platform Owner Certification Development

Platform Owner Community Members, The Global Learning and Development team at ServiceNow is developing a new career journey designed for Platform Owners. It will have 3 levels of new coursework and certifications! To ensure these reflect real-wor...

Forum Posts

Platform owner roundtable schedule?

How do you remove person from Partner Portal access?

School District Looking to Implement SN Asset Management

Resolved! How to enable the script tracker?

Is there any similar table as dashboard_stats and report_stats for Platform analytics ?

How Are You Structuring Your ServiceNow Teams? Insights Wanted!

We want to hear from you! Help build the next Platform Owner exam.

Resolved! Is the PDI down today?

Resolved! GDPR: data retention after Contract termination

Attending K25? Take our NEW Platform Owner Exam

Platform Owner Career Journey is now live!

Platform Owner Wishlist

Measuring Response Template Usage and Effectiveness

Centralized Control of Personal Developer Instances

Platform Owner Certification Development

Platform Owner Career Journey is now live!

Receive Instance Details P1-Free PDF Report by Ema...

Text to App use cases

Can we create workflows based on assessment of a s...

How to enable the script tracker?

GDPR: data retention after Contract termination

Is the PDI down today?

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