Name correction on CIS

Navt
Kilo Explorer

Hi Community,

I need a help with for the correction of my name on CIS  which I done yesterday. Where to reach somebody to get this done ?

 

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

Hi @Navt 

 

 

 

Once it's done name can't be change as during exam registration it asks the name. So next time when you appear for exam please update name, you can log a now learning case see if team can guide you 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Tanushree Maiti
Tera Patron

Hi @Navt ,

 

As per my knowledge , it can NOT be changed by a user itself .

Log a case with Now learning support in ServiceNow University  with Identity proof , if they can support you.

https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti