Has anyone reached a point where regional requirements influenced the decision to use a separate ServiceNow instance rather than maintaining a single global one? I'm curious what typically becomes the tipping point. Is it regulatory requirements, ope...
Has anyone successfully implemented DPR that we could set up a call with? We reached out to ServiceNow account team to find a customer that has implemented DPR and they are not providing any names. We’re interested in hearing about the overall journe...
We’re currently evaluating bringing in a ServiceNow ecosystem expert to help us accelerate from Registered → Specialist → Premier and ensure we build a sales pipeline.The objective is not just certifications, but building a structured partner elevati...
I’m curious how other organizations are measuring success at the platform owner level.As a ServiceNow Platform Owner, what KPI’s or metrics do you actively track to understand platform health, maturity, and value?Some areas I’m especially interested ...
Hi,I ahve been enrolled in beta CPOE exam and schedulled in June 2026 and would like to know if anyone has enrolled, would like to know if any study group or community is available to join for group study.
Help Shape the New Platform Owner Certification Exam!ServiceNow is developing a new Platform Owner Professional Certification Exam, and we need insights from experts like you. What’s involved? Complete a 20–30-minute survey by May 23, 2025, rating ke...
The expert level of the Platform Owner career journey is now live on ServiceNow University! You have spent years learning the ServiceNow AI Platform. You know the licensing traps, the upgrade risks, and the governance conversations that go sideways...
If you are an experienced platform owner who has already earned your Certified Platform Owner Associate credential and completed Adopting a Platform Owner Mindset, this course was built for you. This is not a beginner course. This is the course where...
“Platform Owner” is becoming one of the most important roles in the ServiceNow ecosystem, and I feel one of the most misunderstood. How does your organization define platform ownership responsibilities? And how many platform owners do you have/what ...
What governance topic do you think more Platform Owners should understand earlier?Technical skill will get you hired, but governance responsibility will get you trusted. As ServiceNow expands inside our organization, I've felt that my fellow platform...
What was the turning point that moved your organization from reactive support to roadmap ownership? I feel that our organization has hit a fork in the road: Stay reactive — or become strategic.Our past has looked like:• A constant backlog of enhancem...
Big News for Platform Owners! We’ve officially launched the Professional Level Platform Owner Career Journey! This milestone is designed for Platform Owners with 5–8 years of experience who are ready to level up from operational execution to strate...
Exciting News for ServiceNow Platform Owners! We’re thrilled to announce the launch of the ServiceNow Platform Owner Career Journey! https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=3f92eb6b9333da94d28b7e6...
Hi Team,While logging in to the learning portal (learning.servicenow.com), I am unable to receive the OTP on my registered email. Could you please look into this issue? Screenshots are attached for reference.
Is there an updated platform owner roundtable schedule of events? I'm subscribed to the events sent by Britta Koch earlier this year but the Zoom link did not work for the last event in June. I have an event for 7/16 in my calendar but nothing is men...