We Asked 100+ Platform Owners What Keeps Them Up at Night. Here's What They Told Us. Over the past month, we heard from Platform Owners at companies of every size—managing everything from 26,000 employees to 450. And the questions they're wrestling...
Hi,We have been told we have a very unique setup and requirement and I would like to check if that is true. We are a group of companies consisting of 4 separate legal entities. Each of those entities have a set of SN instances, but we have bought all...
“Platform Owner” is becoming one of the most important roles in the ServiceNow ecosystem, and I feel one of the most misunderstood. How does your organization define platform ownership responsibilities? And how many platform owners do you have/what ...
Hi Community,I need a help with for the correction of my name on CIS which I done yesterday. Where to reach somebody to get this done ?
I’m curious how other organizations are measuring success at the platform owner level.As a ServiceNow Platform Owner, what KPI’s or metrics do you actively track to understand platform health, maturity, and value?Some areas I’m especially interested ...
We’re currently evaluating bringing in a ServiceNow ecosystem expert to help us accelerate from Registered → Specialist → Premier and ensure we build a sales pipeline.The objective is not just certifications, but building a structured partner elevati...
Has anyone reached a point where regional requirements influenced the decision to use a separate ServiceNow instance rather than maintaining a single global one? I'm curious what typically becomes the tipping point. Is it regulatory requirements, ope...
Has anyone successfully implemented DPR that we could set up a call with? We reached out to ServiceNow account team to find a customer that has implemented DPR and they are not providing any names. We’re interested in hearing about the overall journe...
Hi,I ahve been enrolled in beta CPOE exam and schedulled in June 2026 and would like to know if anyone has enrolled, would like to know if any study group or community is available to join for group study.
Help Shape the New Platform Owner Certification Exam!ServiceNow is developing a new Platform Owner Professional Certification Exam, and we need insights from experts like you. What’s involved? Complete a 20–30-minute survey by May 23, 2025, rating ke...
The expert level of the Platform Owner career journey is now live on ServiceNow University! You have spent years learning the ServiceNow AI Platform. You know the licensing traps, the upgrade risks, and the governance conversations that go sideways...
If you are an experienced platform owner who has already earned your Certified Platform Owner Associate credential and completed Adopting a Platform Owner Mindset, this course was built for you. This is not a beginner course. This is the course where...
What governance topic do you think more Platform Owners should understand earlier?Technical skill will get you hired, but governance responsibility will get you trusted. As ServiceNow expands inside our organization, I've felt that my fellow platform...
What was the turning point that moved your organization from reactive support to roadmap ownership? I feel that our organization has hit a fork in the road: Stay reactive — or become strategic.Our past has looked like:• A constant backlog of enhancem...
Big News for Platform Owners! We’ve officially launched the Professional Level Platform Owner Career Journey! This milestone is designed for Platform Owners with 5–8 years of experience who are ready to level up from operational execution to strate...