The new weekly security patching is throwing me for a bit of a loop with respect to monthly patching. Here's the scenario. At the beginning of August, we decided we wanted to go to Zurich Patch 11m to fix a known issue. We upgraded non-prod instances...
“Platform Owner” is becoming one of the most important roles in the ServiceNow ecosystem, and I feel one of the most misunderstood. How does your organization define platform ownership responsibilities? And how many platform owners do you have/what ...
Hi Team,We have implemented an integration where a Microsoft Teams channel is automatically created when an Incident is created. Incident work notes are currently being posted to the corresponding Teams channel.We now have a new requirement:When a us...
Are you your organization's Platform Owner—or do you know who is? Help us complete our records so they get what they need: best practice resources, release and upgrade updates, and Platform Owner-specific webinars, newsletters, and event invites to h...
Over the past few months, we sat down 1:1 with more than 30 Platform Owners leading ServiceNow programs at some of the world's most complex organizations. We surveyed over 100 more across the broader ServiceNow community. We asked one simple question...
Hi,We have been told we have a very unique setup and requirement and I would like to check if that is true. We are a group of companies consisting of 4 separate legal entities. Each of those entities have a set of SN instances, but we have bought all...
We Asked 100+ Platform Owners What Keeps Them Up at Night. Here's What They Told Us. Over the past month, we heard from Platform Owners at companies of every size—managing everything from 26,000 employees to 450. And the questions they're wrestling...
I can't connect with following linkhttps://nowlearning-nlinst04340100-19uzj-0001.lab.service-now.com/
Hi Community,I need a help with for the correction of my name on CIS which I done yesterday. Where to reach somebody to get this done ?
I’m curious how other organizations are measuring success at the platform owner level. As a ServiceNow Platform Owner, what KPI’s or metrics do you actively track to understand platform health, maturity, and value? Some areas I’m especially interest...
We’re currently evaluating bringing in a ServiceNow ecosystem expert to help us accelerate from Registered → Specialist → Premier and ensure we build a sales pipeline.The objective is not just certifications, but building a structured partner elevati...
Has anyone reached a point where regional requirements influenced the decision to use a separate ServiceNow instance rather than maintaining a single global one? I'm curious what typically becomes the tipping point. Is it regulatory requirements, ope...
Has anyone successfully implemented DPR that we could set up a call with? We reached out to ServiceNow account team to find a customer that has implemented DPR and they are not providing any names. We’re interested in hearing about the overall journe...
Hi,I ahve been enrolled in beta CPOE exam and schedulled in June 2026 and would like to know if anyone has enrolled, would like to know if any study group or community is available to join for group study.
Help Shape the New Platform Owner Certification Exam!ServiceNow is developing a new Platform Owner Professional Certification Exam, and we need insights from experts like you. What’s involved? Complete a 20–30-minute survey by May 23, 2025, rating ke...