Beta CPOE Exam Community group study
Hi,I ahve been enrolled in beta CPOE exam and schedulled in June 2026 and would like to know if anyone has enrolled, would like to know if any study group or community is available to join for group study.
Platform Owners forum
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Forum Posts
DPR
Has anyone successfully implemented DPR that we could set up a call with? We reached out to ServiceNow account team to find a customer that has implemented DPR and they are not providing any names. We’re interested in hearing about the overall journe...
KPI’s for ServiceNow Platform Owners
I’m curious how other organizations are measuring success at the platform owner level.As a ServiceNow Platform Owner, what KPI’s or metrics do you actively track to understand platform health, maturity, and value?Some areas I’m especially interested ...
Resolved! We want to hear from you! Help build the next Platform Owner exam.
Help Shape the New Platform Owner Certification Exam!ServiceNow is developing a new Platform Owner Professional Certification Exam, and we need insights from experts like you. What’s involved? Complete a 20–30-minute survey by May 23, 2025, rating ke...
The Expert Platform Owner career journey level is live!
The expert level of the Platform Owner career journey is now live on ServiceNow University! You have spent years learning the ServiceNow AI Platform. You know the licensing traps, the upgrade risks, and the governance conversations that go sideways...
NEW INSTRUCTOR-LED COURSE - Strategic Implementation for platform owners
If you are an experienced platform owner who has already earned your Certified Platform Owner Associate credential and completed Adopting a Platform Owner Mindset, this course was built for you. This is not a beginner course. This is the course where...
Responsibility of Platform Ownership at Your Company
“Platform Owner” is becoming one of the most important roles in the ServiceNow ecosystem, and I feel one of the most misunderstood. How does your organization define platform ownership responsibilities? And how many platform owners do you have/what ...
Governance as a Force Multiplier
What governance topic do you think more Platform Owners should understand earlier?Technical skill will get you hired, but governance responsibility will get you trusted. As ServiceNow expands inside our organization, I've felt that my fellow platform...
Moving From Reactive to Strategic Roadmap
What was the turning point that moved your organization from reactive support to roadmap ownership? I feel that our organization has hit a fork in the road: Stay reactive — or become strategic.Our past has looked like:• A constant backlog of enhancem...
New Training for Platform Owners!
Big News for Platform Owners! We’ve officially launched the Professional Level Platform Owner Career Journey! This milestone is designed for Platform Owners with 5–8 years of experience who are ready to level up from operational execution to strate...
Platform Owner Career Journey is now live!
Exciting News for ServiceNow Platform Owners! We’re thrilled to announce the launch of the ServiceNow Platform Owner Career Journey! https://learning.servicenow.com/lxp/en/pages/journey-overview?id=journey_overview&journey_id=3f92eb6b9333da94d28b7e6...
ServiceNow My learnings login Issue
Hi Team,While logging in to the learning portal (learning.servicenow.com), I am unable to receive the OTP on my registered email. Could you please look into this issue? Screenshots are attached for reference.
Platform owner roundtable schedule?
Is there an updated platform owner roundtable schedule of events? I'm subscribed to the events sent by Britta Koch earlier this year but the Zoom link did not work for the last event in June. I have an event for 7/16 in my calendar but nothing is men...
How do you remove person from Partner Portal access?
How do you remove person from Partner Portal access? I have global admin access and almost all other access, the KB article says I have correct access and should see the options of inactive or delete individual when I open their profile on our compa...
School District Looking to Implement SN Asset Management
Chicago Public Schools is going through a business systems transformation. We are looking to replace our asset management system with the Service Now Asset Management. We are wondering if any other school districts or universities are utilizing Servi...
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