Process Mining advanced course is now live at ServiceNow University (follow this link). You could write the exam after completing the course to attain the certification badge to prove your skills and experience to your teams, customers and as partners.
It is recommended to first complete the Fundamentals course (follow the link here) and if you like, attain the fundamentals badge through the exam.
The advanced course covers the following:
- Understand the prerequisites and requirements to implement Process Mining.
- Activate the required plugins and configure system properties for Process Mining.
- Set up machine learning features used by Process Mining.
- Configure advanced filters to retrieve data for mining.
- Define a Process Mining project.
- Schedule a Process Mining job.
- Mine data from related tables with multi-dimensional maps.
- Build projects quickly by configuring templates
- Mine external data sources
- Identify process improvement opportunities using the summary and insights page.
We hope you make use of the course to leap forward your process optimization journey. Please do pass on your feedback about the course here as a comment or on the course survey as it helps us improve the content.
