In this installment of the Process Mining Academy, Product Manager Rozmin Parpia walks through one of the most powerful yet underutilized features in ServiceNow Process Mining: transition filters. If you've ever wondered how to cut through the noise in your audit logs and surface only the updates that matter for your analysis, this session is for you. Roz takes you deep into transition filters, showing you how to isolate specific sequences of field changes, apply multiple conditions, and layer criteria to answer the "why" behind your KPI trends. With live demos and practical use cases, you'll see how this feature transforms mountains of audit data into actionable process intelligence.
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