Process Configuration - Taxonomy ---- How to define a new taxonomy?

Jackie Mondora
Tera Contributor

‎05-31-2024 08:54 AM

Hey ServiceNow Gurus!

 

I am trying to focus my process mining on specific things and using findings. However in the Automation Discovery there is a selection for Taxonomy and I don't have any good choice but "no taxonomy". I also cannot find where I can define my own taxonomy or even an example of one. Can you point me in the right direction please? I am on the Vancouver version.

 

Thank you in advanced!!!! 

 

Jackie

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dangrady510
ServiceNow Employee
ServiceNow Employee

‎06-05-2024 06:48 AM

Unfortunately Jackie you can not create your own taxonomy.  For you situation you will use the "No Taxonomy" option at it will cluster based on the textual field you configure in your Process Configuration record.  Let try to find some time to catch up.

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