Process Optimization Academy - 7/15/22 - How does in-platform process mining work and creating your first model

[dangrady510]

First ServiceNow Process Optimization Academy session. We covered a little process mining 101, the role process mining plays in a closed loop optimization process, demo of an end user experience, how to create your first model and some additional resources to get everyone started. 

Process Optimization was renamed Process Mining in the Vancouver release.

If you are interested in and updated version of how to create you first Process Mining project (as of the Vancouver release) use the first recording. below. 

If you are on Washington or above you will want to use this session to understand how to use the new Guided Experience for creating Process Mining project 

The second recording below is the original Process Optimization Academy recording and we keeping here for nostalgic purposes.

See the schedule and register for future Process Mining Academy sessions

Interested in learning more about in-platform process mining check out the FAQ

Got questions? We have answers.  Post to the Process Mining Community.

Interested in seeing Process Mining in action - check out this post which includes a live DEMO

Presentation from the session attached below.

[lynntobin35]

I'm new most of my experience is as both a analyst and a end user in the finance and taxes and Cobo programing and working in several platforms and migration. Building my own computer  from parts. Is this easy to use?

[dangrady510]

Process Mining is definitely something you can get started with quickly.  Most ServiceNow customers are up and running and finding process improvement opportunities within the first 30 minutes of activating the solution on their instances.

[lynntobin35]

Ty for. Your comment,but I'm a developer in training tanking classes.