ACL

[vishwajeet5550]

Can we configure ACLs being admin?

[Brian Lancaster · Accepted solution]

To configure ACLs you must also have the security_admin role as well as elevate your role.

[AndersBGS · Accepted solution]

Hi @vishwajeet5550 ,

yep, you just need to elevate your access as @Brian Lancaster has already mentioned.

[Zach Koch · Accepted solution]

You need the role security_admin. If you have this you can click your profile and hit elevate role, then select security admin. Once you've done this you will be able to edit/create/delete ACLs

[Gummagatta Hars · Accepted solution]

Hi @vishwajeet5550 ,

No, you cannot create / modify an ACL without elevating the 'security_admin' role. 'security_admin' role is must while working with ACLs. Below is a presentation I have made about the ACLs in ServiceNow https://www.linkedin.com/posts/gharshavardhana_acls-in-servicenow-by-harsha-gummagatta-activity-7285...

Please accept the solution and mark as helpful if it solved your query.

Thanks,

Gummagatta Harshavardhana

[PritamG · Accepted solution]

No, we need to elevate security admine role to configure ACL.

[Pankaj kr]

No we can't, and this makes so much sense because all the developers in ServiceNow team will have admin role of instances whereas providing ACL edit to authorised admin facilitates manager or lead to have a view of what's changing at the ACL level and ensure nothing goes wrong. Hope this answers your query and justifies the reasoning.

[PritamG · Accepted solution]

No, we need to elevate security admine role to configure ACL.

[JaishreeR · Accepted solution]

Hi @vishwajeet5550 

Only users with security_admin role can configure ACLs. Please find the below servicenow document and in the Procedure section refer the 3rd point.

https://www.servicenow.com/docs/bundle/xanadu-it-service-management/page/product/change-management/t...

If my response was helpful, please mark my answer helpful 👍 and accept as a solution ✅ so it can be valuable to others.

Thanks 

Jaishree R