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Embedded playbook does not run

fredmaroun
Tera Contributor

yesterday

I tried, with two very simple playbooks, to use the feature of one playbook triggering another playbook, but it doesn't work. I am using the Australia release in a development instance dev249504. Attaching Word doc with snapshots.

PlaybookIssue.docx
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Tanushree Maiti
Tera Sage

6 hours ago

Hi  @fredmaroun 

 

One playbook can trigger another through Process Automation Designer (PAD) by nesting playbooks or using flow actions to trigger subsequent processes.

 

Refer:

https://www.youtube.com/watch?v=tsWNt02jyLo&t=380s

https://www.youtube.com/watch?v=GI9iPx1h52k

 

Please mark this response as Helpful & Accept it as solution if it assisted you with your question.
Regards
Tanushree Maiti
ServiceNow Technical Architect
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