i am facing an issue to update and train the solutions from the Predictive intelligence.

[Raghavendra K]

i am facing an issue to update and train the solutions from the Predictive intelligence from the Classification and similarity solutions.

even though the solutions are Out of the Box when i try to update and train is failing. please refer the below images.

[SN_Learn]

Hi @Raghavendra K ,

Please have a look at the below KB article by ServiceNow:

Predictive Intelligence Common issues 

Please Mark My Response as Correct/Helpful based on Impact

[Raghavendra K]

Hi @SN_Learn we don't have any solution in the KB related to the errors mention in my query, looking for the solution.