Identity Crawler is not supported for non admin users
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‎05-13-2024 02:58 AM
I am developing a proof of concept with Amazon Q and ServiceNow and whenever I try to sync ServiceNow as a data source to my Q application it says:
'Identity crawler is not supported for non-admin users'
Please can someone help me with my role permissions?
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‎06-01-2024 12:19 PM
Assuming you are using the developer instance
1. Click All -> Users
2. Find the user you got when the instance was created, in my case it was aes.creator. Click on it.
3. Click on the edit button
4. Add the admin role to the list.
5. Run the sync again in Amazon Q.
Worked for me as I was receiving the same error as you prior to performing these steps.