We’re currently on Employee Center Pro, but we have not activated the Employee Relations module yet. We’re now considering turning it on and would love to hear from others who added it after their initial ServiceNow implementation.
A few things we’re trying to understand:
Implementation approach — If you enabled Employee Relations later, did you use an implementation partner or handle most of the setup internally?
Configuration effort — We plan to build most of the forms and workflows ourselves. How complex was the configuration in practice?
Timeline expectations — How long did it take from activation to go‑live?
Lessons learned — Anything you wish you had known before turning it on?
We’d really appreciate any insights from teams who added Employee Relations after going live with ServiceNow. Thanks in advance for sharing your experience!
