Instance offline issue

[JolluJ]

My PDI is also offline. Please have a look and resolve ASAP.
https://dev270096.service-now.com/
worked on day before yesterday..

[Anurag Tripathi]

Hi,

There is no support for PDIs Anymore.

Unfortunately you can keep trying and wait it out. 

[PrashantLearnIT]

Hi @JolluJ 

When your ServiceNow PDI (Personal Developer Instance) goes offline, it usually happens due to inactivity. Instances are automatically reclaimed after a certain period of inactivity or become unavailable due to maintenance of PDIs.

Things to keep in mind-

1. ServiceNow does not have support available for PDI.
2. Usually, you can wait for some time if it says the instance will be available after the scheduled maintenance. You can wait around 3-4 days if you have some development done on PDIs without having a backup.
3. Another way is that you can release your current instance or request a new one if it's urgently required.
4. Please backup your changes every time, whenever you leave your PDIs after some development POCs to avoid unexpected delay.

[AndersBGS]

Hi @JolluJ 

As you might know, there is no support available from ServiceNow in relation to PDIs, hence you're limited to two options:

1. Wait, it should come online after some time.
2. Release your instance and request a fresh installation. Please note, all development work that hasn't been backed up will be lost for good.