My instance is not walk up.

[jainritik1]

instance name:-dev268975

my instance is not walk up after trying so many time.

[Robbie]

Hi @jainritik1,

Can I confirm that you've logged into the ServiceNow developer site to wake it up and that you're not trying directly on the instance itself. (dev268975)

Log into https://developer.servicenow.com/dev.do where you can give your instance a kick and administer the instance.

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Thanks, Robbie

[jainritik1]

yes.login into developer site and still my PDI is not wake up

[Robbie]

Hi @jainritik1,

Have you tried 'Refreshing the instance"

This will essentially re-sync the status and let you know if the instance is hibernating etc and maybe give you a next step.

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

[Farrah1977]

I will try this now.......⏲ will let you know if it works......