My instance is not walk up.

[jainritik1]

instance name:-dev268975

my instance is not walk up after trying so many time.

[Robbie]

Hi @Farrah1977 - How did you go?

To help others (and for me to gain recognition for my efforts), please mark this response correct by clicking on Accept as Solution and/or Kudos.



Thanks, Robbie

[Farrah1977]

Hi Robbie

No joy, still haven't been able to get in to my PDI, I have posted a separate thread on this community to hopefully see if anyone else is impacted.

[jainritik1]

Hi Robbie,

Already do the same steps but still facing issue.

[Farrah1977]

I have the same issue........... it took several tries yesterday to wake my PDI up, today it I'm on try 10!! and nothing

[AndersBGS]

Hi @jainritik1 

As you might know, there are no support available from ServiceNow in relation to PDIs, hence your are left with two options:

1. Wait, it should come online again
2. If you get tired of waiting, release your instance and request a fresh installation. Please note, all your development which haven't been backed up will be lost for good.