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‎09-26-2024 08:12 PM
I am desperate and need to find a way to get this adjusted as its about to upgrade production to the wrong version. I have a ticket in with support, but I doubt ill get a response in time. I also have a secondary change scheduled for 4 hours after for the right version, but I fear it will not revert and I will be forced into upgrading to an unplanned and tested version!
Any help much appreciated!
Solved! Go to Solution.
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‎09-27-2024 05:42 AM
Have you called anyone on your account team? When I need something ASAP they are who I go to.
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‎09-27-2024 05:42 AM
Have you called anyone on your account team? When I need something ASAP they are who I go to.
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‎10-10-2024 08:39 AM
Thank you for the suggestion and I would have next if ServiceNow didnt respond to my ticket really quickly.