One or more Security Migration Jobs have failed in your instance.KB1700704

venubolla
Tera Contributor

‎04-06-2025 11:05 AM

Hi Team,

Getting this error in my instance. From then on, my instance is not working properly. It's buffering a lot, loading issues.
Please provide me a solution.

venubolla_0-1743962679063.png

Best Regards,
Venu Bolla

  • 1,595 Views
5 REPLIES 5

Robert H
Mega Sage

‎04-06-2025 11:57 AM

Hello @venubolla ,

 

Please click the KB article link right next to the message "Please review KB to the right of this message for more information and steps to resolve the issue."

 

Here is the link for your convenience (Now Support account required): https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1700704

 

Regards,

Robert


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venubolla
Tera Contributor
In response to Robert H

‎04-06-2025 09:08 PM

Hi @Robert H ,

I am not able to login to the link that you have provided.

venubolla_0-1743998577542.png


Best Regards,
Venu Bolla

Robert H
Mega Sage
In response to venubolla

‎04-07-2025 12:17 AM

Hello @venubolla ,

 

As I said, you need to have an account that is authorized for Now Support. Typically that would be your company account. Please check with someone who has the Customer Admin role at your company if  you don't have it yet.

 

Regards,

Robert

Arshad Kazmi2
Tera Contributor

‎04-24-2025 09:06 AM

Hi,

Can someone paste the knowledge article here. This will be helpful for those who do not have a ServiceNow Support Account and facing issues in the PDI instance.