platform-analytics-workspace

vinaykumar
Tera Contributor

4 hours ago - last edited 4 hours ago

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Hi Team,

I am experiencing an issue while trying to switch to the Next Experience UI from the Platform Analytics dashboard.

When I click on the "Switch to the Next Experience UI" option (visible on the top-right corner), the system redirects but displays the following error:

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Tanushree Maiti
Tera Patron

4 hours ago

Hi @vinaykumar 

 

1) Try once Logout and login again

2) Clear the Instance cache using Cache.do in navigator and enter

3)You generally require admin, dashboard admin, or reporting admin rights to migrate and access these interfaces. Review permissions for the specific Platform Analytics Workspace.

4) If still the issue persists,

If you are an administrator, navigate to System Diagnostics > Debug Security Rules, then impersonate the affected user to view which specific ACL is denying access

 

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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