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ServiceNow Implementation Plan Template

jhowarth
Kilo Contributor

Hello!

 

My company just purchased ServiceNow as an IT Help Desk ticketing system, and I have been tasked with drafting a implementation plan.

 

Does any have any project plan templates or resources they could share which were helpful during their ServiceNow implementation? 

 

Much appreciated!

 

1 REPLY 1

Kieran Anson
Kilo Patron

ServiceNow provide comprehensive success packs which cover implementation plans along with recommended collateral to use

 

https://mynow.servicenow.com/now/best-practices/home

 

https://mynow.servicenow.com/now/best-practices/success-packs/itsm-modernize-it-service-management