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09-23-2025 10:17 AM
i am trying to access https://learning.servicenow.com/now/lxp/user-company-access-request, i put in account number and Employee access, but getting this error "Error: No match found." any thoughts?
thanks
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09-24-2025 07:22 AM
@fengl ah okay, give it some time, in the beginning it might be difficult to find the right person or place where to reach... if you'd be super lost and there wouldn't anyone to assist you, in the top menu at the SN University there's Help Centre where you can ask ServiceNow team to help you in this. Perhaps they could find the representative in your company or check if the user data are all correct...
Help centre:
https://learning.servicenow.com/lxp/en/pages/now-learning-help-center?id=nl_kb_home
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09-24-2025 08:36 AM
Thanks, but it seems we do not have a phone number we can call to have a discussion regarding the issue, right?
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09-24-2025 01:19 PM
I don't think there would be any phone number to call, but a Case created from the Help Centre usually gets answered within 24 hours and resolved also very fast.
As you might be asked for screenshot or any other details, in my opinion it's more comfortable to do it phone-less actually :))
/* If my response wasn’t a total disaster ↙️ ⭐ drop a Kudos or Accept as Solution ✅ ↘️ Cheers! */
