Zurich - URL Content display incorrect/extraneous glyph

mahendrab229458
Giga Contributor

When a user is viewing any URL Content on a ServiceNow portal, they see two glyphs of a bullet point and an arrowhead preceding the link content.
so what changes need to do for removing of bullet points.

2 REPLIES 2

Me Being Mustaq
Tera Guru

Hi  @mahendrab229458,

 

The snap shows unwanted bullet points and arrow glyphs preceding links in what appears to be a ServiceNow Employee Center or portal widget, such as "Hire a new employee Widget" with items like "create a job requisition". These glyphs stem from default CSS list styling (bullets/arrows) applied to URL content or icon-link elements in portal widgets.

 

  • Edit the widget server/client script to output plain <div> or <a> instead of <ul>/<li> for links.

  • For Employee Center Pro (Yokohama+), check Branding Editor > CSS for global overrides on icon-link or menu components.
    Contact ServiceNow support if it's a Zurich-specific bug, referencing the exact widget sys_id.

If it is helpful, please hit the thumbs-up button and accept the correct solution by referring to this solution in the future. It will be helpful to them.

 

Thanks & Regards,

Mohammed Mustaq Shaik

Ankur Bawiskar
Tera Patron

@mahendrab229458 

which portal and page is that?

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader