Hello SNUG Members! We look forward to seeing you tomorrow at the Richmond SNUG at CarMax! We are currently at capacity. If you registered and can no longer attend, please email julia.vitale@servicenow.com so I can give your spot to another person on the waitlist. Please see below for event details.
Agenda
9:00am-9:30am Check in and Breakfast
9:30am – 11:30am Optional Workshop - Now Assist for ITSM Powered by GenAI, Geoff Holm (laptop required)
11:30am – 12:30pm SNUG Registration, Lunch, Networking and SNUG Bingo
12:30pm – 1:00pm Customer Presentation - Drive for Self-Sufficiency: How CarMax utilizes Walk-Up Experience, Lockers, Vending | Blaise Gregory, CarMax
1:00pm – 1:30pm Sponsor Presentation - First Bank’s Digital Transformation: Overcoming Challenges and Driving Success | Shane Gregory, GlideFast
1:30pm – 1:45pm BREAK
1:45pm – 2:15pm ServiceNow Presentation - Execution of Upgrades and Relevant Tools | Oluyinka Oginni, ServiceNow
2:15pm - 2:45pm Customer Presentation - Building an ITAM Practice from Scratch | Jonathan Manley, Arlington County
2:45pm - 3:15pm Open Discussion - Moderated by Blaise Gregory from CarMax
3:15pm – 5:00pm Optional: Networking Hour & ServiceNow Jeopardy
Parking: As you drive up the CarMax property, you can park in the main garage, pictured below. Please do not park in a guest parking spot. Any other spot is available. You will then take a footbridge over to the main building where the team will be in the lobby to greet you.
Check-in: When you arrive, check in at the security desk and pick up your visitor badge. Once you're through security, you will then check in with the ServiceNow team.
We look forward to seeing you there! Please email julia.vitale@servicenow.com with any questions.
