Laura Leslie Wh
ServiceNow Employee
ServiceNow Employee

Hi Richmond SNUG Community,

Thank you for attending to our SNUG and SAM Workshop in Richmond! Below you will find the slides from the event. We will post slides from the workshop, customer success, and roadmap sessions soon.

  • Dominion Energy Presentation: Click here to access slides from customer presenter Dominion Energy
    • "Dominion Energy's HR Technology Transformation: Enhancing the Employee Experience by Kevin Dobbins, Director of Human Resources.
    • For questions, please reach out to Kevin.L.Dobbins@dominionenergy.com
  • UNOS and Veracity Presentation: Click here to access slides
    • CSM and Service Portal Deployment at UNOS by Manny Carwile, Business Applications Support Manager, UNOS
    • For questions, please reach out to Manny at Manny.Carwile@unos.org
  • Software Asset Management Deck: Click here to access.
    • Please reach out to Evan.Orgel@servicenow.com with any questions. 
  • Madrid Roadmap Deck: Click here to access.
  • Upgrade and Patching Deck: Click here to access.
  • Customer Success Deck: Click here to access.

For any other questions, please reach out to Caterine Alvarenga (caterine.alvarenga@servicenow.com) or Laura Whisman (laura.whisman@servicenow.com)

Thank you all for attending! Thanks to all presenters as well- ServiceNow, Veracity, Dominion Energy and UNOS. We also thank UNOS for hosting the Richmond User Group.