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Published on by
Mary Kay Pierso
REGISTER for our upcoming live webinar: "ServiceNow Source-to-Pay with AI to Unlock 4-Way Match"
Hospitals hemorrhage millions each year through invisible price creep on contracted items, 'last minute' maverick spend, inaccurate payments, and contract incentives that expire unclaimed. Traditional ERPs and 3-Way Match routines catch the most obvious mismatches, leaving vast pockets of leakage buried in PDFs, emails, and siloed GPO portals.
Join ServiceNow and Outcome Driven to learn how modern healthcare providers are unlocking earned but uncollected savings with AI-driven 4-Way Match—pulling contract intelligence into the same real-time workflows as purchase orders, receipts, and invoices.
By leveraging AI agents with the ServiceNow® Source-to-Pay suite, procurement and finance teams can surface anomalies, instantly trigger guided buying, and auto-capture missed credits—turning data labyrinths into captured savings.
You'll discover:
- Systemic gaps — that allow leakage to persist even in highly disciplined environments.
- Six high-impact AI use cases you can switch on with existing platforms and without adding headcount:
- Contract Price Non-Compliance – eliminate hidden unit-price overcharges.
- Unclaimed Rebates & Credits – automatically harvest tier incentives.
- Missed Contractual Entitlements – block auto-renew escalations and capture unused service credits.
- Contract Consolidation Leverage – detect overlapping agreements for deeper discounts.
- Payment-Timing Optimization – capture early-pay discounts and avoid late fees.
- WSJF - style prioritization dashboards that rank detected leak points by Weighted Shortest Job First (business value ÷ effort), so teams know exactly where to focus first for the fastest cash impact.
- A deployment roadmap that proves ROI in under 5 months and scales to additional use cases as you grow.
- An invitation to a complimentary data profiling workshop that demonstrates potential leakage in your current Source-to-Pay process and shows your uncollected savings.
Whether you're a CFO, supply-chain leader, or ServiceNow platform leader, this session gives you clear, actionable paths to reclaim hidden value and redirect resources. Outcome Driven Solutions—25 years of procurement & finance DNA—will share lessons learned and referenceable wins.
Event has ended
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Start:
Wed, Aug 6, 2025 02:30 PM PDT
End:
Wed, Aug 6, 2025 03:30 PM PDT